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Customer Success / Support Agent
As a Customer Success Agent, you'll be the friendly face of Bossa AI after the sale. You'll guide clients through onboarding, answer their questions, and make sure they're getting real value from the platform. Strong communication and a service-first mindset are essential.
Responsibilities
- Onboard new clients and walk them through the platform
- Answer client questions and resolve issues quickly
- Proactively check in to drive engagement and retention
- Collect feedback and share it with the product team
- Help clients maximize ROI from Bossa AI
What We're Looking For
- Strong written and verbal communication skills
- Patient, empathetic, and solution-oriented
- Highly organized and reliable
- Comfortable with technology and learning new tools
Compensation & Bonuses
- Competitive base + performance bonuses
- Retention incentives
Perks
- Fully remote
- Competitive pay + bonuses
- Work with a young, fast-moving team
- Clear growth path
Fully remote. Work from anywhere with reliable internet.
Takes less than 2 minutes